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Nemetschek.com -> Service Overview -> Support

Support Overview

Nemetschek offers a Software Service Agreement (SSA) where customers receive unlimited technical support via telephone and email. All product update releases during the contract period are also included. We have an aggressive plan for update releases and encourage all customers to take advantage of this service. Update releases may be purchased separately by customers without a SSA




Contact Technical Support
A network of more than 200 Authorized Resellers and Partners in over 52 countries provide excellent local support that allow you to get help when you need it, by phone, internet or onsite. Support options: Expert consultation on software and hardware solutions, Software installation and configuration and customized training.

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Adresses Worldwide
Nemetschek Solutions are used in over 170,000 companies in 142 countries and 16 languages. Please contact the International Reseller nearest you.
All other inquiries can be made to our International Channel Sales office
Tel + 49 (89) 927 93-1330
Fax +49 (89) 927 93-5114
IntSales@nemetschek.de
... to International Address list >>




Training Programs
Our Reseller and Partners offer training around the world. Whether you are in Malaysia, Mexico or the United Kingdom, here you will find all the additional information about our training programs.



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Updates, Drivers
For the latest updates or Drivers please visit our German Webserver page.




... to Webserver >>





Internet based support forum 24 hours a day!
For free product support we recommend using an internet forum. A good way to answer questions, receive tips or learn in general from other users how to use Allplan. We recommend:

... www.allplanforum.com (multilingual) >>








Channel Sales Support
Nemetschek Partner Support Pages contain information and tools designed to support your sales and marketing efforts.These pages are for authorized partners and value added resellers only.



... to Channel Sales Support >>


 
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